wwok Terms & Conditions

1 General Introduction

These terms and conditions ("Terms") define the agreement between the wwok platform and all its users ("you", "user"). By visiting the wwok website, creating an account, or using any of its services, you are considered to have fully accepted these Terms. If you disagree with any part of these Terms, you are requested to refrain from using the platform.

wwok is a secure and reliable online betting and gaming platform. Our goal is to provide players in Bangladesh with a transparent, fair, and entertaining experience.

2 Age Requirement & Eligibility

To use wwok's services, you must meet the following eligibility criteria:

• You must be 21 years of age or older — this platform is only for those aged 21 and above.
• You must be an individual (creating an account on behalf of an organization or entity is not permitted).
• All information you provide must be truthful, accurate, and complete.
• You have not previously been banned from wwok for any reason.
• You have not applied for self-exclusion and are not currently under any active restriction.

Online betting may be subject to legal restrictions in your area. The user is solely responsible for complying with the laws applicable in their own location.

3 Account Creation

Each user may create only one account. If a single person holds multiple accounts, all accounts will be closed and any pending bonuses will be considered void. When creating an account, you must provide a valid email address and mobile number.

wwok may request additional documents at any time as part of the identity verification (KYC) process. Withdrawals may be held until verification is complete.

4 Password & Security

It is your responsibility to keep your account login details confidential. wwok will not be liable for any loss resulting from another person using your account. If you notice any suspicious activity, notify the support team immediately.

• Use a strong password and change it regularly.
• Avoid logging in on public or shared devices.
• Do not share your account details with anyone else.

5 Account Closure & Suspension

wwok reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• Any violation of these Terms.
• Providing incorrect or false information.
• Suspicion of fraud, deception, or any illegal activity.
• Misuse of the bonus system.
• Attempts to create multiple accounts.

Users may also request account closure at any time through the support team.

6 Deposits

The following payment methods are accepted for depositing funds into wwok:

• bKash — minimum deposit amount ৳100
• Nagad — minimum deposit amount ৳100
• Rocket — minimum deposit amount ৳100
• Bank Transfer (major Bangladeshi banks including Dutch-Bangla Bank, Islami Bank, BRAC Bank) — minimum deposit amount ৳100

Deposits are generally processed instantly. Bank transfers may take a little longer. The minimum deposit amount is ৳100 for each method.

7 Withdrawals

The following rules apply to withdrawals:

• The minimum withdrawal amount is ৳1,000.
• Withdrawals typically take 30 minutes to 3 hours to complete.
• Withdrawal requests will only be processed from verified accounts.
• The withdrawal method and name must match your registered account.
• Withdrawals may be held until any active bonus wagering requirements have been met.

wwok complies with international anti-money laundering policies. If any transaction appears suspicious, it may be temporarily held for investigation.

8 Currency & Transaction Accuracy

All transactions on wwok are conducted in Bangladeshi Taka (BDT / ৳). The user is responsible for any incorrect or accidentally executed transactions. If an incorrect amount is credited due to a technical error, wwok reserves the right to correct it.

9 Welcome Bonus

wwok offers new members a 150% welcome bonus on their first deposit, up to ৳5,000. For example:

• Deposit ৳1,000 and receive a bonus of ৳1,500 — total balance ৳2,500.
• Deposit ৳8,000 and receive a bonus of ৳5,000 (maximum limit) — total balance ৳13,000.

The bonus is subject to a 15x wagering requirement. Wagering is calculated on the bonus amount only — not on the deposit. Example: ৳1,500 bonus × 15 = ৳22,500 in bets must be placed before withdrawal.

10 General Bonus Terms

The following terms apply to all bonuses and promotional offers:

• A bonus may only be claimed once per account.
• Withdrawals are not permitted before bonus wagering requirements have been met.
• Bonuses are not transferable to other users.
• wwok reserves the right to modify, limit, or cancel any bonus offer at any time.
• If bonus misuse is suspected, wwok may void the relevant bonus and any associated winnings.
• If multiple accounts from the same household or IP address claim a bonus, those claims will be rejected.

11 VIP Program

wwok's VIP program has five tiers, each offering a weekly cashback benefit:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.7% weekly cashback
• Platinum — up to 1.0% weekly cashback
• Diamond — up to 1.2% weekly cashback

Users can advance to higher VIP tiers based on their gaming experience and activity. VIP benefits may change at wwok's discretion.

12 Fair Play Policy

wwok is committed to ensuring a fair and transparent environment for all players. Our games use certified technology to guarantee fair and random outcomes.

• The use of any cheat software or automated scripts is strictly prohibited.
• Collusion with other players is prohibited.
• Results arising from a technical error or game malfunction will be considered void.
• An account may be temporarily suspended for investigation of any suspicious activity.

13 Sports Betting

The sports betting section offers betting on cricket (including BPL, T20 World Cup, IPL), football (FIFA), kabaddi, and other sports.

• Bets cannot be cancelled once placed, unless wwok cancels them on its own initiative.
• If a match or event is cancelled or postponed, bets will be settled according to the applicable rules.
• Odds may change at any time; the odds at the moment a bet is confirmed will apply.

14 Use of Personal Information

wwok collects and processes your personal information provided at the time of registration. This information is used for:

• Account verification and identity confirmation.
• Processing financial transactions.
• Providing customer service.
• Fulfilling applicable legal obligations.
• Ensuring platform security.

wwok uses SSL encryption technology to keep your information secure. Information is not sold or provided to third parties. For more details, please read our Privacy Policy page.

15 Cookie Policy

The wwok website uses cookies to improve the browsing experience and ensure site functionality. By continuing to use the website, you are considered to have consented to the use of cookies. You can manage cookies in your browser settings.

16 Responsible Gaming Policy

wwok believes that gambling should be an entertainment activity, not a source of financial problems. We give responsible gaming the highest priority.

• You can set your own daily, weekly, or monthly deposit limits.
• The option to take a temporary cooling-off period is available when needed.
• An application for permanent self-exclusion can be made at any time.
• Guardians also bear responsibility for preventing minors and underage individuals from accessing the platform.

For more details, visit our Responsible Gaming page.

17 Gambling Warning

The risk of financial loss is always present in gambling. wwok never guarantees that you will win. Seek help if you notice the following signs:

• You are spending more than your set budget.
• You are repeatedly playing to recover losses.
• Gaming is harming your family or professional life.

If you are experiencing problems, notify the support team or seek professional help.

18 Limitation of Liability

wwok will not be held liable under any circumstances for the following:

• Losses caused by internet disconnection or technical problems.
• Delays or failures by third-party payment services.
• Losses arising from the user's own negligence or mistakes.
• Force majeure events (war, natural disasters, government directives, etc.).

19 Intellectual Property

All content on the wwok website — logos, designs, text, graphics, and software — is protected by wwok's intellectual property rights. No content may be reproduced, modified, or distributed without prior permission.

20 Changes to Terms

wwok reserves the right to modify these terms at any time. Continued use of the platform after any changes will be considered your acceptance of the new terms. For significant changes, we may send a notification to your registered email.

21 Customer Support & Dispute Resolution

For any questions, complaints, or disputes, please contact our customer support team first. wwok provides support 24 hours a day, 7 days a week:

• Live Chat: Available directly on the platform, in both Bengali and English.
• Email: [email protected] — support available in both Bengali and English.

We aim to resolve all complaints as quickly as possible. In the event of a dispute, our recorded data will be considered final.